FAQs

We recommend signing up for restock email notifications for the product you are interested in. That way, you will be notified immediately if/when it restocks! When you go to the product page, if your size is sold out you will see a link "out of stock?", click that link and enter your email address to be notified.

Our fan favorite wristlet keychains are a free gift with purchase on drop day. After drop day orders have been fulfilled, any remaining stock will be put in random orders while supplies last. Definitely a great reason to shop the drop!

Our collectible wristlet keychains are small loops of fabric with a metal clasp perfect for your keys. They are made from the same fabric as the rest of our items and are often placed randomly free of charge in customer packages! The only time you can be guaranteed to recevie one is if you shop a new collection on drop day.

Our signature 200 gsm Bamboo blend is durable and stays vibrant! We recommend quick wash on cold with your regular detergent.

To stay up-to-date on all things Muse, we suggest signing up to get emails and SMS messages from us (sign up below). You can also join our private Facebook Group, Inspired Insiders (but make sure you create an account herew first or your request will not be approved!).

Drop our awesome cuastomer service team a line at inspired@musethreads.com. They will be sure to help you!

Orders depart from MuseHQ within 1-4 business days. If you have any special shipping requests, be sure to email them immediately, along with your order number, to inspired@musethreads.com.

NOTE: Purchases made during large drops and/or major sales events may take up to 5 days to be processed and packaged before shipment.

For more information please visit our shipping policy page.

We offer free shipping for US orders +$50. Packages < 1lb. ship USPS First Class Package and > 1lb. ship USPS Priority.

We allow one free exchange for any item you purchased from us that doesn't fit! For a return, we charge a one-time fee for postage and handling. Learn more HERE.